Frequently Asked Questions
Our blinds are custom made according to the measurements provided by you.
Unfortunately as our products are custom made, once the products have been manufactured they cannot be returned, unless the blinds are too big there is a chance that they can be cut back, if the blinds have to be remade we would be happy to do that at a discounted rate, contact the office for the possibilities ,costs & and procedures.
As we are a Melbourne based company installation can be arranged in Melbourne only , please contact the office for details.
Yes. All our blinds come with its brackets and standard screws (suitable for timber window frames). If your window frame is made of a different type of material other than timber (concrete, metal, dry wall or any other) you may require a different type of fixing product. contact the office for more information.
The colours seen on monitor screens may vary depending on the settings of each individual computer , true colour may be obscure . Take advantage our free fabric samples.
Once you have processed the order with us, we will then take that as a confirmation of order, we will then go ahead with the all the procedures necessary to manufacturer the blinds, If you feel that you would like to make changes contact the office as soon as possible, depending on how far the order has progressed all efforts will be made to make the changes you require, but it must be understood that if manufacturing has been started to the point where the changes are not possible the original order will stand.
We estimate your blinds will be manufactured within 10 working days plus delivery time this will vary depending which state they are to be delivered.
The blinds we be delivered to your designated address.
We deliver blinds to all States of Australia.
We make it easy to order online by accepting various forms of secure payments. Mastercard Visa card direct debit Full payment needs to be received before we start manufacturing.
For the security of our customers, the moment your credit card details are transmitted to the payment gateway, it will be encrypted.